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Ask a real question.
Technical enquiries are answered by the people who handle the material, not a script.
- Technical
- Analytical method, certificate contents, chromatographic data and lot history.
- Orders
- Availability, lead times, shipping and order status.
- Institutional
- Purchase orders, quotations, tax-exempt documentation and account billing.
- Partners
- Questions about the Partner Program. Applications themselves are a form on the partners page, not an email.
Call
(647) 571-2398Customer service, for anything on this page. If nobody picks up, write instead, the inbox below is read by the same people.
Write to
novaevum@gmail.comOne inbox for all four. Quote your order reference if you have one, it is the fastest way to find you. To apply to the Partner Program, fill in the form on the partners page rather than writing here.